Pete League sent an email from the Olde Course as he was finishing marshalling at The Open Sunday.
I was a marshall near the Old Course Hotel. Third volunteer gig this year at three majors. Gallery Guard (marshall) at the Masters. Green crew at Pebble Beach. One more at Whistling Straits (green crew) and I'll have my "Pete Slam."
You might remember Pete League as the man who created the Career Center at George Mason University. I could always count on Pete to insist on walking the golf course.
The Pete Slam. Now that's an enthusiast!
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Earth to Southwest (and every other service company): make your surveys
about your service, not just personnel facing customers
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Here is the survey hook that came in an email after a Southwest flight: And
here is the first question in the survey one gets hooked into taking: I
gave up...
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