Learning from history, I am often enlightened by how redefining a problem can lead to a relatively easy solution...even after years and years of fruitless work.
John Battelle, a social media pioneer, pointed to an article redefining how we can think of cancer, featuring Danny Hillis, who has previously figured out some important things, like how to do parallel processing to extend the power of computers.
Read Cancering and be glad.
Comments welcome.
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Earth to Southwest (and every other service company): make your surveys
about your service, not just personnel facing customers
-
Here is the survey hook that came in an email after a Southwest flight: And
here is the first question in the survey one gets hooked into taking: I
gave up...
Great article. The tough nut of cancer certainly benefits by such a new way of looking at it.
ReplyDeleteA very interesting read. Sometimes you need to step back and look at things from a different vantage point in order to redefine them.
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