A post by Jennifer Leggio, ZDNet
How Cirque du Soleil is using a mix of blogger relations and social network outreach to help grow attendance for all of its home and traveling shows.
http://blogs.zdnet.com/feeds/?p=2551&tag=nl.e539
Posts
Four ways to improve customer service
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Delegate it to your customers. Let them give feedback, good and bad, early
and often. Delegate it to your managers. Build in close monitoring,
training and...
