The Net Promoter Score
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More than two-thirds of the companies surveyed said that they used NPS
methodology with their customers. Some are using it to measure employee
satisfaction...
Tuesday, July 6, 2010
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Very interesting post! Thanks for the blog.
ReplyDeletePeter Corbett of iStrategyLabs has published statistics regarding Facebook. His latest report can be found under "Latest News" via the link below:
ReplyDeletehttp://www.istrategylabs.com