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Tuesday, June 1, 2010

We have too many problem definers, we need solution builders

Quote attributed to Bill Van Dyke.

Once upon a time, I was watching an internet industry thought leader. He had a real skill describing a problem, and then giving it a memorable name. He didn’t seem to care if they were real problems. I hadn’t seen them in the wild. He was building his world.

The next guy up was running a global web operation for a large corporation. He didn’t have any classy names or theoretical problems. He kept saying, “when we ran into this problem, we did this.” And he was logical, believable, and smart as hell.

A questioner was confused that his solutions certainly worked on big operations, but she also thought they would work for her small company. He allowed as how he thought it was the quality of the solution, not the size of the problem that allowed it to scale.

Score One.

Then he was talking about best practices. For the first time, I realized that the trick is having best practices that make so much sense, your people are lining up to implement them.

Score Two.

Most of the best practices I have seen called for an immediate performance decrease and loss of viability. Calling them “Best Practices” was supposed to make them different.

“We have unlimited problem definers, we need solution builders” I think there is something to that.

What can you add to help this along?

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